ENGINEERING OVERVIEW
Identify the equipment
Send manufacturer, model, serial number, site location and clear nameplate photographs. Include the controller and compressor or pump nameplates where relevant.
Describe the operating condition
Record alarm codes, supply and return temperatures, setpoint, flow or pressure readings, fluid type, ambient condition and what changed immediately before the failure.
Show the production impact
Explain whether the unit is stopped, unstable, leaking or operating at reduced load. Add photographs or short videos and recent service history where available.